Business Communication: Polishing Your Professional Presence (4th Edition)
Solutions and explanations
Developing Your Professional Presence
Working with Others: Interpersonal, Intercultural, and Team Communication
Managing the Communication Process: Analyzing, Composing, Evaluating
Communicating Routine Messages and Building Goodwill
Communicating Persuasive Messages
Communicating Bad News
Using Social Media in Business
Finding and Evaluating Business Information
Preparing Persuasive Business Proposals
Preparing Business Reports
Preparing and Delivering Business Presentations
Communicating Your Professional Brand: Social Media, Resumes, Cover Letters, and Interviews
Grammar, Punctuation, Mechanics, and Conventions